Terms & Conditions

Terms and conditions governing the use of our website and services

Last updated: 01/02/2026

1. About These Terms

Terms and conditions governing your use of our services

These terms and conditions govern your use of our website and services. By using our website or engaging our services, you agree to these terms.

Company: Empire Fire Safety
Website: https://empirefire.co.uk
Contact: info@empirefire.co.uk

2. Our Services

Fire safety services and solutions we provide

Empire Fire Safety provides:

  • Fire alarm system installation
  • Fire safety equipment maintenance and testing
  • Fire risk assessments
  • Security and CCTV installations
  • Smoke ventilation systems
  • Emergency lighting systems
  • Related fire safety consultancy services

3. Website Use

Guidelines for using our website and services

Permitted Use

You may use our website for lawful purposes only. You must not:

  • Use the site for fraudulent or illegal activities
  • Attempt to hack or compromise site security
  • Submit false information in forms
  • Upload malicious content or viruses
  • Spam our contact forms or email addresses

4. Quote Requests

Terms relating to quote requests and estimates

When you request a quote:

  • Information provided should be accurate and complete
  • Quotes are estimates based on information provided
  • Final costs may vary after site survey
  • Quotes are valid for 30 days unless otherwise stated
  • We reserve the right to refuse service

5. Service Agreements

Terms for contracted work and installations

For work undertaken:

  • A separate written contract will govern the work
  • All work complies with relevant British Standards (BS 5839, BS 7671 (2018), etc.)
  • Site access and safety requirements must be met
  • Payment terms are as agreed in the contract
  • Warranties apply as specified in individual agreements

6. Intellectual Property

Protection of our content and trademarks

All content on this website (text, images, logos, designs) is owned by Empire Fire Safety or used with permission. You may not:

  • Copy or reproduce content without permission
  • Use our trademarks or branding
  • Create derivative works from our content

7. Limitations of Liability

Important limitations on our liability

To the fullest extent permitted by law:

  • We provide website information "as is"
  • We do not warrant that the website will be error-free or uninterrupted
  • Our liability is limited to the value of services provided
  • We are not liable for indirect or consequential losses
  • Nothing excludes our liability for death/personal injury due to negligence

8. Privacy

How we protect your personal information

Your privacy is important to us. Please see our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Third-Party Links

External website links and our responsibilities

Our website may contain links to third-party sites. We are not responsible for the content or practices of these external sites.

10. Governing Law

Legal jurisdiction and applicable law

These terms are governed by English law. Any disputes will be subject to the jurisdiction of the English courts.

11. Changes to Terms

How we may update these terms

We may update these terms from time to time. The latest version will be posted on this page with the updated date.

12. Contact Information

Get in touch if you have questions

If you have questions about these terms:

Email: info@empirefire.co.uk
Website: https://empirefire.co.uk